Design Information

Client Selection
We’re not always able to take on every project that is submitted. We choose projects based on our abilities and time availability. SRA reserves the right to decline a project if we feel it is not well-suited for our skills. SRA reserves the right to terminate a project if it becomes a burden and nonprofitable.

Payment
SRA accepts payment for custom blog design through Paypal only. A non-refundable $300 deposit must be paid before the design process starts. Design must be paid in full before design is installed. Pre-made templates must be paid up front. Sorry people, SRA does not offer refunds on partial or full payments, even if you decide to cancel. By paying you are agreeing to these design terms.

Ordering Your Design
The design process is a fun and creative one, but nevertheless, we are not mind-readers and our personal styles may vary. Before placing your order, you must have a clear idea of what design you are looking for. Giving details, color and font preferences, different examples of designs you like are very important to having the design process run smoothly. Additional fees will incur if your design preferences change drastically after the initial design preference submission. We understand, but can not be held responsible for any indecisiveness. So before diving in head first, please think thoroughly about your design preferences before placing an order.

Turnaround
You are placed on the design queue when your blog deposit has been received. Initial proofs are typically sent within 2 weeks. Design will be coded within 1-2 weeks after you have approved the final design. Start times vary depending on how busy we are. We’ll give you a rough estimate of a deadline, but again, it is an estimate.

Revisions
Any revisions made after the final approval and website installation are subject to a fee. Any updates or revisions made after the initial design will be billed at an hourly rate of $50/hr.

Communication
All conversation between client and SRA is done via email.
Proofs & Revisions
Your design is created based on your design preferences, so please be as specific as possible. After the initial proof is sent, you are allowed 3 rounds of reasonable revisions. Any more revisions after that are $50 for each additional revision.

Installation
To install your custom or pre-made design I’ll need access to your blog’s account. You can provide your login information by email or if you’re uncomfortable sending the information online, I can call you.

Post-Install Revision
Any post installation revisions are subject to a fee, unless it is a mistake on our part.

Credit
A SRA Blog Design credit will be placed in the footer of your blog. By placing and order and paying for a design you are agreeing to keep that on the blog as long as you are using the design.

Liability
SRA is not liable for any photography, images, artwork and copy that is provided by the clients. If using someone else’s work, please make sure you get their permission first.
Copyright.  All designs are uniquely created & owned by S. Rayer Associates and are protected under copyright laws.

Hours
Open M-F, closed weekends and holidays. We are a freelance design company and hours vary greatly. We typically don’t check emails or work over the weekends. If we’re out of town, it’ll be posted on the sidebar of our custom blog design page.

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